CRM Manager
Company Description:
RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
Who We Are:
An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
Always Pushing the Boundaries? You Already Belong at RISK!
Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
Job Description
We are looking for a Middle CRM Manager to join our team. Your main responsibilities will be:
- Setting up promotions in the CRM system;
- Collecting data on the results of completed promotions;
- Evaluating the effectiveness of promotions and suggesting improvements;
- Creating layouts for promotional emails, SMS, and messages;
- Communicating with clients through various channels to inform them about new promotions and bonuses;
- Developing new promotions and bonus programs to attract and retain clients;
- Collaborating with the team to analyze customer needs and market trends;
- Participating in the implementation of changes to improve customer satisfaction;
- Assigning tasks to the copywriting team;
- Supporting the technical team in resolving promotion-related issues.
Nice to have skills:
- Experience in the gambling industry.
Qualifications
- At least 1.5 years of experience in a similar role;
- Experience in developing new bonus strategies;
- Strong attention to detail and diligence;
- Analytical skills and the ability to work with data;
- Creativity and the ability to generate new ideas;
- Proficiency in English (B1 level or higher).
Additional Information
We offer:
- Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance;
- Vacation: 20 working days;
- Paid sick leave;
- Learning Coverage;
- Team Building programs;
- Mental Health Programs;
- Sport coverage;
- Medical insurance, dental coverage.
Ready to Take the Leap?
Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.
At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.
- Division
- Risk
- Locations
- Anywhere
- Remote status
- Fully Remote
- Employment type
- Full-time
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